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SAQA ID: 59201 LP 60269: National Certificate: Generic Management; NQF Level 5

The credit calculation assumes that persons are already competent in terms of the following outcomes or areas of learning when starting to learn towards this learning programme:

  • Communication NQF level 4
  • Computer Literacy at NQF level 4.
  • Mathematical Literacy at NQF Level 4.

This programme will be delivered in English and learners are therefore required to speak, read and write English.

Learners should be in a position to obtain evidence from the workplace. This requires that the learners either work in the industry or has access to the workplace to practice knowledge and skills learnt on the programme.

Learners must be motivated to learn and should be self-driven and independent.

Entry into the programme will follow standard practices of Aligned Associates and will require the following:

  • Learners apply to attend the programme.
  • Learners complete a registration form.
  • Learner must attach all Legal documents such as ID, other Certificates with registration.
  • Learner must provide Aligned Associates with a letter stating that he/she has access to the workplace.

The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

A person acquiring this qualification will be able to manage first-line managers in an organisational entity. First-line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable persons to develop competence in a range of knowledge, skills, attitudes, and values including:

✓ Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit to improve the effectiveness of the unit. 

✓ Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.

✓ Leading a team of first-line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness to achieve the goals of the entity.

✓ Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.

✓ Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks to ensure the effectiveness and sustainability of the unit.

✓ Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit. 

Time to Complete: 18 months
Study Options: Blended, virtual or classroom learning.
Credits: 162
NQF Level: 5
SAQA ID: 59201

Fundamental: Unit Standards

  • US 12433 – Effective communication techniques. (8 Credits)
  • US 120300 – Leadership analysis and theories. (8 Credits)
  • US 252022 – Project planning development to evaluation. (8 Credits)
  • US 252026 – Systematic approach to feasible decisions. (6 Credits)
  • US 252036 – Mathematical analysis to economics and finance. (6 Credits)
  • US 252040 – Managerial Finance in the workplace. (8 Credits)
  • US 252042 – Ethic principles to improve working culture. (5 Credits)

Core: Unit Standards

  • US 252020 – Building a thriving culture of innovation. (6 Credits)
  • US 252021 – Effective Change Management Process. (8 Credits)
  • US 252025 – Effective risk management. (8 Credits)
  • US 252027 – Maintain workplace relationships. (6 Credits)
  • US 252029 – Talent management and people development. (8 Credits)
  • US 252032 – Operational planning. (8 Credits)
  • US 252034 – Team performance monitor and appraise. (8 Credits)
  • US 252035 – Select and develop first line Leaders. (8 Credits)
  • US 252037 – Building a winning team, goals, and objectives. (6 Credits)
  • US 252043 – Managing diversity adding value. (6 Credits)
  • US 252044 – Knowledge management principles. (6 Credits)

Elective: Unit Standards

  • US 12140 – Recruitment resourcing strategies. (9 Credits)
  • US 15214 – Change management building blocks. (3 Credits)
  • US 15224 – Empower your team to make decisions. (4 Credits)
  • US 114226 – Understanding Conflict Management. (8 Credits)
  • US 117853 – Conflict negotiations. (8 Credits)
  • US 252031 – Cultivate emotional intelligence. (4 Credits)
  • US  252041 – Build a learning culture. (4 Credits)


What can I do with generic management qualification?

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by persons in any occupation, particularly those who are currently operating as junior managers.

What are the benefits of generic management?

You will learn how to develop business plans, identify market opportunities, manage financial resources, and create effective marketing strategies. The knowledge and skills you gain through Generic Management Learnerships can give you the confidence to launch and run your own successful venture within an organisation or independently.

What does a generic manager do?

Lead and manage a team of first line managers to enhance individual, team and unit effectiveness. Build relationships with superiors and with stakeholders across the value chain. Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks.