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SAQA ID: 59201 LP 60269: National Certificate: Generic Management; NQF Level 5
The credit calculation assumes that persons are already competent in terms of the following outcomes or areas of learning when starting to learn towards this learning programme:
- Communication NQF level 4
- Computer Literacy at NQF level 4.
- Mathematical Literacy at NQF Level 4.
This programme will be delivered in English and learners are therefore required to speak, read and write English.
Learners should be in a position to obtain evidence from the workplace. This requires that the learners either work in the industry or has access to the workplace to practice knowledge and skills learnt on the programme.
Learners must be motivated to learn and should be self-driven and independent.
Entry into the programme will follow standard practices of Aligned Associates and will require the following:
- Learners apply to attend the programme.
- Learners complete a registration form.
- Learner must attach all Legal documents such as ID, other Certificates with registration.
- Learner must provide Aligned Associates with a letter stating that he/she has access to the workplace.
The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.
A person acquiring this qualification will be able to manage first-line managers in an organisational entity. First-line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable persons to develop competence in a range of knowledge, skills, attitudes, and values including:
✓ Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit to improve the effectiveness of the unit.
✓ Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
✓ Leading a team of first-line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness to achieve the goals of the entity.
✓ Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
✓ Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks to ensure the effectiveness and sustainability of the unit.
✓ Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
| Time to Complete: | 18 months |
| Study Options: | Blended, virtual or classroom learning. |
| Credits: | 162 |
| NQF Level: | 5 |
| SAQA ID: | 59201 |
Fundamental: Unit Standards
- US 12433 – Effective communication techniques. (8 Credits)
- US 120300 – Leadership analysis and theories. (8 Credits)
- US 252022 – Project planning development to evaluation. (8 Credits)
- US 252026 – Systematic approach to feasible decisions. (6 Credits)
- US 252036 – Mathematical analysis to economics and finance. (6 Credits)
- US 252040 – Managerial Finance in the workplace. (8 Credits)
- US 252042 – Ethic principles to improve working culture. (5 Credits)
Core: Unit Standards
- US 252020 – Building a thriving culture of innovation. (6 Credits)
- US 252021 – Effective Change Management Process. (8 Credits)
- US 252025 – Effective risk management. (8 Credits)
- US 252027 – Maintain workplace relationships. (6 Credits)
- US 252029 – Talent management and people development. (8 Credits)
- US 252032 – Operational planning. (8 Credits)
- US 252034 – Team performance monitor and appraise. (8 Credits)
- US 252035 – Select and develop first line Leaders. (8 Credits)
- US 252037 – Building a winning team, goals, and objectives. (6 Credits)
- US 252043 – Managing diversity adding value. (6 Credits)
- US 252044 – Knowledge management principles. (6 Credits)
Elective: Unit Standards
- US 12140 – Recruitment resourcing strategies. (9 Credits)
- US 15214 – Change management building blocks. (3 Credits)
- US 15224 – Empower your team to make decisions. (4 Credits)
- US 114226 – Understanding Conflict Management. (8 Credits)
- US 117853 – Conflict negotiations. (8 Credits)
- US 252031 – Cultivate emotional intelligence. (4 Credits)
- US 252041 – Build a learning culture. (4 Credits)
FAQ
What can I do with generic management qualification?
This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by persons in any occupation, particularly those who are currently operating as junior managers.
What are the benefits of generic management?
You will learn how to develop business plans, identify market opportunities, manage financial resources, and create effective marketing strategies. The knowledge and skills you gain through Generic Management Learnerships can give you the confidence to launch and run your own successful venture within an organisation or independently.
What does a generic manager do?
Lead and manage a team of first line managers to enhance individual, team and unit effectiveness. Build relationships with superiors and with stakeholders across the value chain. Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks.
Management Assistant │Occupational Certificate │SAQA ID 101876 │NQF level 5
The credit calculation assumes that persons are already competent in terms of the following outcomes or areas of learning when starting to learn towards this learning programme:
- Communication NQF level 4
This programme will be delivered in English and learners are therefore required to speak, read and write English.
Learners should be able to obtain evidence from the workplace. This requires that the learners either work in the industry or has access to the workplace to practice knowledge and skills learnt on the programme.
Learners must be motivated to learn and should be self-driven and independent.
Entry into the programme will follow standard practices of Aligned Associates and will require the following:
- Learners apply to attend the programme.
- Learners complete a registration form.
- Learner must attach all Legal documents such as ID, other Certificates with registration.
- Learner must provide Aligned Associates with a letter stating that he/she has access to the workplace
The Role of Management Assistant in the Future…. The go-to Person
This qualification is intended to prepare a learner to become a Management Assistant. The qualification provides an opportunity to acquire a range of skills, such as being able to coordinate activities of the organization and provide professional administrative and secretarial assistance to managers, either as part of a team or individually.
The Management Assistant can also be employed as a Senior or Executive secretary, depending on experience and is the gatekeeper who promotes the professional image of the manager and the organisation.
The qualified learner will be actively engaged in becoming a well-rounded, multi-skilled individual, prepared for further, more specific study and several other career options within the Secretarial or Personal Assistant field.
A qualified learner will be able to:
✓ Plan, organise and support department meetings and workshops.
✓ Apply appropriate personal and interpersonal skills to a range of situations to facilitate the smooth relations between internal and external stakeholders according to organisational standards.
✓ Apply basic knowledge of relevant administration governance, policies and procedures to manage resources effectively in the organisation.
✓ Plan, administer and provide support services to a special project within an organisation.
✓ Promote professional documentation by employing effective and accurate information processing and research techniques to enhance the professional image of the organization or industry.
| Time to Complete: | 18 months |
| Study Options: | Blended, virtual or classroom learning. |
| Credits: | 316 |
| NQF Level: | 5 |
| SAQA ID: | 101876 |
FAQ
What can I do with a Management Assistant qualification?
Management Assistant qualification is the launchpad for a fulfilling career in administration. As you gain experience and develop your skills, you can explore more advanced positions.
What are the benefits of Management Assistant?
Studying Management Assistant qualification, you will be gaining transferable skills. which means that you will be gaining skills that you can use in any other position. The subjects you will be covering in the Management Assistant course will equip you with the necessary skills.
Why is it important to learn about transferable skills? Equipping learners with transferable skills and a desire for lifelong learning will help to prepare you for new realities, and to navigate and shape your future successfully. Transferable skills are the skills and attributes that employees need to thrive in the modern world.
What does a Management Assistant do?
✓ The Management Assistant has an important role as an interpreter between people, as a creator of team spirit, and as a mentor, may have a significant impact on the atmosphere of the organisation.
✓ Management Assistants will need to be able to align views and sympathise with others, and also understand how people gather and assimilate information and in future.
✓ Management Assistants need to be proactive and manage their own work instead of waiting for clearly defined assignments. That means greater independence and bigger responsibility: self-management and life-long learning as valued skills.
✓ The Management Assistant needs good interaction and communication skills to support the atmosphere of the work community and be able to handle challenging situations. Contact with stakeholders is also an important part of their work, so they need to be open-minded and understand diversity.
✓ This qualification seeks to address the current and future needs of industry to equip the Management Assistant with the necessary skills. Different organization structures also provide new career opportunities for secretaries and assistants in specialist, management and supervisory roles.
✓ Management Assistants may specialise in managing corporate reputation and image in social media, both externally and/or internally.
Knowledge Modules
Module 1: Document Management and Record-Keeping.
Module 2: Computerised Information Processing.
Module 3: Resource and Procurement Management.
Module 4: Introduction to social media and digital platforms.
Module 5: Office Protocol, Etiquette and Manner.
Module 6: Business Communication and Customer Services.
Module 7: Ready for work standards.
Module 8: Basic Business Calculations.
Module 9: Understand End User Computing.
Module 10: Business Documentation and Design.
Module 11: Admin’s guide to planning a meeting.
Module 12: Introduction to Project Management.